📦All shipping updates📦
🇺🇸 For U.S. customers, the cost of duties will be calculated directly at checkout. Shipping costs (if applicable) and the DTP service fee (€8,00) will be sent with an invoice via email, that I will send you a few days after the drop to be prepaid before the package leaves. PLEASE BUY ONLY IF YOU ARE AWARE OF THIS.
But the news doesn't end there!
I have decided to introduce something new that I think you will love! FREE SHIPPING!!!
Below is the minimum order amount to be reached for free shipping
Italy: orders over €80.00
Europe: orders over €100.00
USA/Canada: orders over €200.00
(Excluding areas that are difficult to reach by courier, which will have a higher cost.)
For all other areas not included in the "free shipping" promotion, you will receive a 50% discount on the shipping cost with a minimum order of €200.00. (We are working on adding a tier for the other missing areas as well).
This change will be permanent and on the day of the drop the threshold will be calculated with the sum of the orders for individual customers!
Thank you to those who will continue to support my small business and ideas!
To receive your goods regularly, please pay attention to communications regarding customs duty payments and pay close attention to all email communications from TrueRed Studio.
🇺🇸WARNING! U.S. Duty Costs🇺🇸
Dear Customers in the US,
With the new EU import guidelines promulgated by the White House on July 30, 2025, the “de minimis” rule has been eliminated or will be phased out. Therefore, duty free for orders valued at less than $800 will no longer be guaranteed.
To receive your goods regularly, please pay attention to communications regarding customs duty payments and pay close attention to all email communications from TrueRed Studio.
Diritti del Consumatore
Diritto di recesso - Conformità alla Direttiva UE 2023/2673
